4,8
5
reviewed by 508 customers

Comments in English

  • We really enjoyed our stay. The room had great decor and was an excellent size for us and our 12 year old son. We had plenty of space for all our luggage. The bottles of shampoo, conditioner, soap and moisturiser are a super idea and much nicer to use that either the tiny single use ones or the squeeze bottles other places have plus a great brand! All the staff we interacted with were really lovely. But the most impressive was the assistance from one of your staff (young man with a beard - sorry we cannot remember his name), who helped us find a room in another hotel since we accidentally arrived 1 day early and your hotel was full. It was definitely above and beyond, and we appreciated his help very much. Overall really great and enjoyable!
    5,0 / 5
  • Big room, convenient location, very clean. Friendly staff.
    4,8 / 5
  • it´s friendly
    4,5 / 5
  • Staff was kind and accommodating Breakfast was outstanding
    5,0 / 5
  • The hotel was in a perfect location, especially when visiting Nuremberg for the Christmas Markets. The room was clean and the heating worked perfectly. (Although we had the heat off and a window open) It was a bit noisy outside with the bar/restaurant across the road but with the windows closed, this kept it quiet! Our only complaint was how hard the bed was. It was very uncomfortable and difficult to stay asleep. Perhaps a mattress pad? We were here for 2 nights and our room was not cleaned, but we asked for more water and toilet paper and it was promptly delivered! Did not try breakfast, but have heard it is wonderful. I would happily stay here again, regardless of the bed :)
    4,9 / 5
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