Comments in English
wonderful, quiet, relaxing, very friendly
Wir (1 Erw mit Kind) haben uns während unseres Aufenthaltes sehr wohlgefühlt. Das Zimmer war sauber, in gutem Zustand und wurde täglich gereinigt. Die Kinderbetreuung war liebevoll und abwechslungsreich. Auch das Essen hat gut geschmeckt und der Gesamteindruck des Hotels passte. Unseren Sonderanfragen kam das Team entgegen. Wir kommen gerne bei Gelegenheit wieder.
High expectations that have not been met The place is generally nice and has potential,but the owner has no clue about good customer service -limited food options -as part of all-inclusive premium you have some expectations -flies all over the kitchen and our food,disgusting and non-hygenic -we asked for massage which is described as part of the service, the owner never came back on this request -there was no shampoo in the shower,it was said to be ordered,but nothing was placed the whole week we were there -the girls responsible for horse riding are very unfriendly,never said hello to our girl,just put her on the horse,did the tours as if it was the worst job in the world On the bright side -the child care was good,the lady friendly -the room spacious and practical -the limited food that was there was well cooked and delucious
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